Kent Flush Doors & Joinery Ltd ("we," "us," or "our") is committed to protecting the privacy of visitors to our website (the "Site"). This Privacy Policy explains how we collect, use, and share information about you when you visit or use our Site.  

Information We Collect:

We may collect the following types of information:

• Personal Information: This may include information that can be used to identify you, such as your name, email address, phone number, postal address, company name, and job title. We collect this information when you voluntarily provide it to us, such as when you request a quote, contact us with inquiries or subscribe to our newsletter.

• Usage Information: We may collect information about how you use our Site, such as the pages you visit, the links you click, the time you spend on our Site, and your IP address. This information helps us understand how users interact with our Site and allows us to improve its functionality and user experience. We may use cookies, web beacons, and similar technologies to collect this information.

• Device Information: We may collect information about the device you use to access our Site, such as your browser type, operating system, device model, and screen resolution.  

• Location Information: With your permission, we may collect information about your location. This information may be used to provide you with location-based services, such as finding a local dealer.

• Marketing Information: We may collect information about your marketing preferences, such as whether you have opted in to receive marketing emails from us.

How We Use Your Information:

We may use your information for the following purposes:

• Providing and fulfilling your requests: To respond to your inquiries, provide you with quotes, process your orders, and deliver the products or services you have requested.

• Communicating with you: To send you updates about your orders, provide customer support, and inform you about new products, services, and promotions (if you have opted in to receive marketing communications).

• Improving our Site: To analyse how users interact with our Site and make improvements to its functionality, design, and content.

• Personalising your experience: To personalise your experience on our Site by showing you relevant content and offers.

• Marketing and advertising: To send you marketing communications about our products and services that may be of interest to you (only if you have opted in).

• Legal compliance: To comply with applicable laws and regulations.

How We Share Your Information:

We may share your information with the following third parties:

• Service providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, email marketing, and customer service. We ensure these providers are contractually obligated to protect your information.  

• Business partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.

• Legal authorities: We may disclose your information to legal authorities if required by law or legal process.

• Affiliates: We may share your information with our affiliated companies for the purposes described in this Privacy Policy.  

• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.  

Your Choices:

You have the following choices regarding your information:

• Access and correction: You may access and update your personal information by contacting us.

• Marketing communications: You may opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or contacting us directly.  

• Cookies: You can control how cookies are used on your device through your browser settings. However, disabling cookies may affect the functionality of our Site.

Data Security:

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically.  

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

Kent Flush Doors
Unit 2 Rose Lane Industrial Estate
Rose Lane
Lenham Heath
Kent
ME17 2JN

+44 (0)1634 712 451
info@kentflushdoors.co.uk